General Data Protection Regulation (GDPR)
This Privacy Notice sets out how SV2 Supporting Victims of Sexual Violence Ltd. (“we”) use and protect any personal information that you give us when you use our services and your legal rights under the GDPR or other data protection laws which may apply.
SV2 is committed to ensuring that your data privacy is protected. Should we ask you to provide personal information when using our services then you can be assured that it will only be used in accordance with this Privacy
What Personal Information We Might Need
- Your name
- Your contact details such as email address, phone number, street address
- Your gender, ethnicity, sexual orientation, disability, any language difficulties
- Specific details regarding your history or an event related to you accessing our services. This may be in the form of assessments, outcome monitoring information, application forms, letters and/or notes in your file and may include dates for court
- Health information from your health worker
- Forensic swabs
- Clothing or other evidential items
Why We Need This Information
We require this information to ensure that we understand your needs and to provide you with a better service and in particular for the following reasons:
- To be able to respond to your contact
- To provide services tailored to your needs
- To retain potential evidence in case of a prosecution
fulfilour contractual obligations
- In line with best practise guidance issued by the BACP (British Association for Counselling & Psychotherapy) for the retention of therapy records
How Long We Keep This Information
We will keep this information for no longer than 7 years after you finish accessing our services. We only keep forensic medical samples for a maximum of two years, with your consent and in line with guidance from the Faculty of Forensic & Legal Medicine.
We are committed to ensuring that your information is secure. In order to prevent
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- If you have previously supplied personal information to us
- If you have previously agreed to us processing your personal information.
We will not sell, distribute or lease your personal information to third parties unless we have your permission to do so or are required by law.
Sharing Your Information
We will only share your information with others with your express written consent. However, there are two specific exceptions to this:
- If we determine that there is a need to safeguard you or others
- If we are required to do so by a Court order.
Your Rights Under the GDPR
Under the GDPR you have a number of specific rights with regards to your personal information:
Rightof access – you can contact us to find out what personal information we hold about you
- Right to correction – if you believe that any of your personal information that we
are holdis incorrect or incomplete, please contact us as soon as possible. We will correct any information found to be incorrect
- Right to erasure – if you want us to remove your personal information from our records, you can contact us to ask us to do that. We will remove the data as far as it is practically within our power, and where we are not legally obliged to retain it
- Right to object – contact us if you want to object to how we are using your personal information
- Right to restrict processing – you might be able to restrict how we process your information
- Right to portability – you may have the right to have the personal information we hold transferred to another
- Right to complain – if you are unhappy with how we are managing your personal data, you can lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO), see below.
Contact Us: Data Protection Officer. SV2 Supporting Victims of Sexual Violence Ltd. 85 Mill Lane, Codnor, Derbyshire DE5 9QG. Email: firstname.lastname@example.org Phone: 01773 746115
If you have a complaint you can contact the Information Commissioner’s Office (ICO) which is the data privacy supervisory authority in the UK.
Website: www.ico.org.uk Email: email@example.com
Helpline: 0303 123 1113